Get paid — right inside your CRM.
Charge customers through your own payment provider, track every shekel on the contact, and let automations collect for you — no separate billing tool.
Charge through your own provider
Connect your own Cardcom or Sumit account and collect payments without leaving oToK — the card details go straight to the provider's secure page and never touch our servers. Charging customers through your own provider is available on Scale and up.
- Send pay links by email, WhatsApp or SMS, with reminders and receipts through your configured channel
- A hosted, secure payment page under your brand, with a receipt sent to the payer
- Automatic Israeli tax documents — invoices, receipts and credit documents
- Cardcom gateway purchases sync onto the contact, the payments ledger and your automations — on every plan
- One collection dialog from sales, contacts, deals, quotes and the inbox — secure checkout, a saved card or a customer pay link
- Enter a customer’s card through Cardcom or Sumit’s secure screen inside oToK
Saved cards, recurring billing and installments
For the payments you collect again and again, oToK does the chasing — securely, on your provider, with smart retries when a charge fails.
- Save a customer's card securely with your provider, then charge in one click
- Recurring charges with auto-generated cycles — and smart retries when a payment fails
- Card installment plans — split a charge into scheduled payments; a recurring cycle not charged to a card is added as Scheduled and counts as revenue only when you mark it paid
- Payment reminders before and after the due date, each with a fresh pay link for what is still owed — off by default
- An incoming payment can trigger an automation — a thank-you, a receipt follow-up, the next step
- Save or update a card without a charge, including through a customer link, and attach it to a payment plan with consent
- Take a deposit or full payment at the sale; schedule the remaining balance by first date, frequency and number of charges, with approaching card expiry highlighted
Every payment on the customer's record
Payments aren't a separate ledger in a separate tool — each one lands on the customer, so you finally see who your best customers really are.
- A products catalog with name, price and SKU — pick a product and the amount fills itself
- Revenue analytics on the contact: LTV, MRR/ARR and trends over time
- A Documents view on the contact's Payments tab — invoices, receipts and tax documents in one place
- Record payments from automations and the public API — and reconcile payments you collected elsewhere
- Record cash, transfer, cheque, Bit or PayBox payments and issue a receipt through Cardcom or Sumit; a post-dated cheque counts as revenue on its date
- Every refund records who made it and why, and shows whether the money moved through your payment provider or was returned another way — with Refunded and Partially refunded badges on quotes
- Cardcom documents from the record, supported same-day voids, and Sumit refunds through the original payment method
Payments connected to bookings and events
Collect at booking and keep following the payment where you manage the customer.
- A fixed deposit or the full booking price, with immediate confirmation or a hold until payment
- Collection during event registration through the event’s product, and after quote acceptance
Ready to upgrade your customer communication?
Get started with oToK — connecting a WhatsApp number takes minutes.
No credit card required — start right away